The purchase price will be refunded only for unworn/unused items (other than the usual trying on) in their original packaging.

Refunds are made after the returned goods have been received and checked. You will receive an email informing you when the credit has been issued. It is possible that it may take some time for the refund to appear on your statement.

If the refund amount is incorrect, please contact our Customer Service team via chat, phone or email, we will resolve the matter as a priority.

Credit/debit cards: Refunds are paid to the credit card used to pay for the order. This also applies to bank accounts and credit cards. Please ensure this card is valid at the time of your returns.

If your card has been blocked or expired, then the amount will be automatically forwarded by your card issuer to the reference account which you have deposited. Please contact your card issuer for more details.

PayPal: The refund will be made to the PayPal account used to make the payment. If your returns is made more than one month after the purchase, the refund may take more time to appear.