FAQ For Barryvox 2 & S2
New App Version
Recall for Barryvox 2 & S2
- How do I know if my Barryvox 2/S2 is impacted by the recall?
- What exactly is the problem?
- Can I check my Barryvox 2 / Barryvox S2 myself?
- Where do I send the Barryvox 2/s2 for inspection or replacement?
- When can I expect my transceiver to be returned or replaced?
- Did an accident occur as a result of this assembly error?
- Why was this basic error not found in initial quality checks? If there was already a policy in place, why wasn’t it enforced / controlled?
- What are the consequences of this issue? How will Mammut prevent future cases?
- Will Mammut continue to sell the Barryvox 2 and S2?
Barryvox App
- Why can't I connect my Barryvox to the app?
- Why isn’t my Barryvox showing in the list, even though it’s paired via Bluetooth?
- Why can’t I connect my Barryvox or Barryvox S with the App?
- What should I do if my Barryvox shows a 'Firmware Update Required' screen?
- What is the owner information?
- Why is my owner information not displayed on my Barryvox ?
- Why weren’t my setting changes applied to my Barryvox?
- How do I find my serial number?
- What is the Training Park?
- What do I need for the Training Park?
- Why are there different search scenarios?
- Why can’t I connect all devices to start my training?
- All devices are known—why is the connection still not possible?
- Why doesn’t the probe hit function work?
- What does 'Device is out of range' mean and how can I fix it?
- What happens when I mute my device?
- How do I mute my device?
- Why does the app track my location?