1. DHL/Carrier partner Returns Portal: Choose your country below and you will be redirected to an external DHL or carrier partner page.
    Fill out the DHL form with your personal information and correct order number, which you can find on your delivery note.
  2. Print the return label: On the next page, print the return label by clicking on "Open and Print PDF".
  3. Prepare your package: Stick the return label on your parcel and bring it to the next post office or packing station.

AT Austria

BE Belgium

CZ Czech

DK Denmark

FR France (not available at the moment, please contact Customer Service)

DE Germany (return label is included within the parcel (DHL))

IT Italy

NL The Netherlands

NO Norway

PL Poland

SK Slovakia

SI Slovenia

ES Spain

SE Sweden

CH Switzerland (return label included within the parcel (SwissPost))

UK United Kingdom